SHIPPING & DELIVERY
Orders are usually fulfilled and shipped with in 3-5 business days of purchase. Please note all orders placed on the weekends will be processed the following business day. Processing time for custom orders are usually 2-3 weeks.
We ship all items USPS First Class or Priority Mail. Most orders take 1-3 days for Priority Mail. For overnight delivery, US Postal Express Service is offered. Unless a zip code is in a remote location, all shipments are guaranteed for next day delivery. We do not offer shipping to P.O. Boxes. All orders shipped in Texas will be charged tax.
A request must be made within 14 days of receipt of purchase. No merchandise will be exchanged or returned after
14 days. Please call 214-493-1093 for a return authorization number. All returns will be refunded in original form of payment to the purchaser. Please allow up to 15 days for processing of returns or exchanges. Returned items must be in perfect condition unless damaged when received and customer service is notified immediately. Return shipping charges are the responsibility of customer. DesignsbySarina is not responsible for any shipments that are damaged or lost in transit.
TRACKING YOUR ORDER
After order is completed and shipped an email will be sent that contains tracking number and confirmation.
MONEY BACK GUARANTEE
If you are unsatisfied in any way with your order you will receive a full refund. Just email reason for return and we will email you step by step process to receive refund. Refunds may take anywhere between 3-10 days to return onto credit or debit card. A request for a refund must be made within 14 days of receipt of purchase.
100% SECURE ORDERING
All orders are processed through Paypal and are 100% secure.
If for some reason your order is out of stock we will email you as soon as possible. We strive to keep our inventory up to date but occasionally this does occur.